Last updated: January 2026

These Terms and Conditions govern participation in Brompton Tours journeys and the use of the website www.bromptontours.com.

By booking or participating in a Brompton Tours journey, you confirm that you have read, understood and agreed to these Terms and Conditions.

1. Nature of the Experience

Brompton Tours offers carefully curated cycling journeys using Brompton bicycles, designed for cultural discovery, comfort and slow travel. Tours are non-competitive and focused on enjoyment, safety and respect for local communities.

Brompton Tours may operate directly or in cooperation with licensed Japanese travel operators, accommodation providers and local partners, in accordance with Japanese travel regulations.

2. Eligibility & Participant Responsibility

Participants must:

• Be at least 18 years of age

• Be in suitable physical condition to participate in multi-day cycling

• Be capable of safely operating a Brompton bicycle on public roads

• Hold valid travel documents (passport, visa where applicable)

Participants are responsible for assessing their own health and fitness. Brompton Tours does not provide medical advice.

In accordance with common Japanese travel practice, participants are expected to act with consideration toward fellow travelers, staff and local residents.

3. Booking & Payment

A booking is confirmed only upon receipt of the required deposit or full payment, as specified at the time of booking.

Payment deadlines must be respected. Failure to complete payment may result in cancellation of the booking, with the deposit retained.

All prices are quoted per person and in the currency specified at booking.

4. What Is Included

Only services explicitly listed in the tour description are included.
Unless stated otherwise, prices do not include:

• International or domestic flights

• Personal travel insurance (mandatory)

• Personal expenses

• Items not expressly mentioned

5. Travel Insurance (Mandatory)

All participants must hold comprehensive travel insurance covering:

• Medical expenses

• Emergency evacuation

• Trip cancellation or interruption

• Personal liability

• Cycling-related activities

Proof of insurance may be requested before departure.

6. Use of Bicycles & Equipment

Bicycles and equipment are provided or approved for use in good condition.

Participants are expected to use all equipment with care and respect.
Any damage caused by negligence or improper use may be charged to the participant.

Helmets are mandatory while riding.

7. Itinerary & Operational Adjustments

Brompton Tours reserves the right to adjust routes, schedules, accommodations or services when necessary due to:

• Weather conditions

• Road closures or traffic regulations

• Safety considerations

• Operational or logistical requirements

Such adjustments do not constitute grounds for refund, provided the overall experience and standard of service are maintained.

This approach reflects common Japanese travel industry standards prioritizing safety and service continuity.

8. Participant Conduct

Participants are expected to follow instructions from guides and staff at all times.

Brompton Tours reserves the right to discontinue a participant’s involvement if their behavior:

• Poses a risk to themselves or others

• Disrupts the harmony of the group

• Violates local laws or regulations

• Repeatedly disregards staff guidance

In such cases, no refund shall be issued.

9. Cancellation by the Participant & Refund Policy

All cancellations must be submitted in writing.

Due to the limited number of participants and the highly curated nature of each Brompton Tours journey, cancellations have a direct impact on the feasibility and quality of the experience for all guests.

For this reason, the following refund policy applies.

• Cancellations made 60 days or more before the scheduled departure date are eligible for a 90% refund of the total tour price.

• Cancellations made 59 days or less before departure are non-refundable.

This policy is in place to ensure operational stability and to guarantee that confirmed tours can proceed as planned for all participants.

No refunds will be issued in the following circumstances:

• Failure to arrive at the tour start point (“no-show”)

• Early departure or withdrawal during the tour

• Inability to participate due to missing, expired or invalid travel documents

• Personal circumstances, including changes in schedule or health, unless otherwise required by mandatory law

Participants are strongly encouraged to obtain comprehensive travel insurance covering cancellation and interruption.

10. Cancellation or Changes by Brompton Tours

Brompton Tours reserves the right to cancel or reschedule a tour due to:

• Insufficient participation

• Force majeure

• Safety or operational concerns

In such cases, participants will be offered:

• A full refund of payments made, or

• Credit toward a future Brompton Tours journey

No further compensation shall be provided.

11. Force Majeure

Brompton Tours shall not be held liable for delays, changes or cancellations resulting from events beyond reasonable control, including but not limited to:

• Severe weather

• Natural disasters

• Government restrictions

• Public health emergencies

• Transportation disruptions

This clause reflects standard practice under Japanese civil law regarding unavoidable circumstances.

12. Limitation of Liability

Cycling involves inherent risks.

To the maximum extent permitted under Japanese law, Brompton Tours shall not be liable for:

• Injury, illness or death

• Loss or damage to personal property

• Acts or omissions of third-party service providers

Liability, where applicable, is limited to direct damages only.

13. Photography & Media Use

Photographs and videos may be taken during the tour for documentation and promotional purposes.

Participants who do not wish to appear in such materials may notify Brompton Tours in writing prior to departure.

14. Privacy & Data Protection

Personal data is handled in accordance with the Brompton Tours Privacy Policy and applicable data protection laws.

15. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by the laws of Japan.

Any disputes arising from participation in Brompton Tours journeys operated in Japan shall be subject to the exclusive jurisdiction of the competent courts in Japan, unless otherwise required by mandatory law.

16. Amendments

Brompton Tours reserves the right to update these Terms and Conditions at any time.
The version in force at the time of booking shall apply.

Brompton Tours® is a registered trademark of Kaiyo Co., Ltd. (株式会社海洋) Corporate Number: 0500-01-043281.
Head Office Address: 1-2, Higashimikado-dai 1-chome, Ishioka City, Ibaraki Prefecture, Japan.