PRIVACY policy

Last updated: January 2026

Brompton Tours (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

By using www.bromptontours.com, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

Brompton Tours acts as the data controller for the personal data collected through this website and related services.

For any questions regarding this Privacy Policy or your personal data, you may contact us.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification details (name, surname, nationality)

  • Contact information (email address, phone number)

  • Travel-related information (dietary requirements, bicycle preferences, emergency contact details)

  • Booking and payment-related information (processed securely via third-party providers)

  • Communications you send to us (emails, contact forms, registration forms)

  • Technical data (IP address, browser type, device information, cookies)

We only collect personal data that is necessary to provide our services and improve your experience.

3. How We Use Your Data

Your personal data may be used for the following purposes:

  • To manage tour registrations and bookings

  • To communicate essential information before, during and after a tour

  • To provide customer support and respond to enquiries

  • To improve our website, services and user experience

  • To comply with legal, contractual and regulatory obligations

  • To send occasional updates or marketing communications (only with your consent)

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract or pre-contractual steps

  • Your explicit consent

  • Compliance with legal obligations

  • Legitimate interests related to the operation and improvement of our services

5. Data Sharing and Third Parties

We do not sell or rent your personal data.

Your data may be shared only when necessary with trusted third parties such as:

  • Licensed travel agencies and tour operators

  • Accommodation providers and logistical partners

  • Payment processors and IT service providers

All third parties are required to process your data in compliance with applicable data protection laws.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), Brompton Tours ensures appropriate safeguards are in place, in accordance with GDPR requirements.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Request correction or updating of inaccurate data

  • Request deletion of your personal data

  • Restrict or object to certain processing activities

  • Request data portability

  • Withdraw consent at any time

Requests can be made by contacting us at info@bromptontours.com.

9. Cookies

Our website uses cookies to improve functionality and user experience. You may control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. While no system is completely secure, we strive to use commercially acceptable means to safeguard your information.

11. Changes to This Privacy Policy

Brompton Tours reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

12. Contact

If you have questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact us.

Brompton Tours® is a registered trademark of Kaiyo Co., Ltd. (株式会社海洋) Corporate Number: 0500-01-043281.
Head Office Address: 1-2, Higashimikado-dai 1-chome, Ishioka City, Ibaraki Prefecture, Japan.